Customer story
How Dental Care Alliance Tripled Recruiting Capacity Without Hiring a Single Recruiter
How one of the largest dental service organizations in the U.S. deployed Take2’s AI agents and cut sourcing costs in half, screened 20x more candidates, and built a hiring operation that never clocks out.
COMPANY | INDUSTRY | LOCATIONS |
|---|---|---|
Dental Care Alliance | Dental Services Organization | 400 practices |
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The Challenge
Dental Care Alliance (DCA) is one of the largest dental service organizations in the United States, operating approximately 400 practices under 140 different brands across 20 regions. Their talent acquisition team was running fast — but keeping on top of the volume was an uphill battle.
High requisition volumes, limited recruiter bandwidth, and the difficulty of reaching clinical providers during business hours were creating real strain. Recruiters were spending hours each day on logistics: phone tag, manual follow-up, redundant resume screens. The work that actually required their judgment — building relationships, evaluating fit, advising hiring managers — kept getting buried.
Jeff Battinus, Head of Talent Acquisition and a 20-year veteran of healthcare recruiting, put it plainly: his team wasn't able to “operate at the top of their license.” He set a goal of automating 75% of the recruiting process so his team could focus on the work only they could do. And he knew that to get there, he needed something fundamentally different from the tools already on the market.
The Solution
After evaluating several AI recruiting vendors, DCA selected Take2 AI for a trial deployment. For Battinus, the decision came down to one thing: most competitors were horizontal solutions — built for generic hiring, not the unique complexity of healthcare.
Take2 is built differently. Where other platforms offer AI-assisted workflows, Take2 deploys fully autonomous AI Agents that handle the manual, time-consuming work recruiters shouldn’t have to do — sourcing candidates, conducting phone screens, running reference checks, verifying licensure, and scheduling interviews, all without human intervention. Every agent is trained exclusively on healthcare roles, so they understand the nuances that generic platforms miss: clinical vernacular and certifications, licensure requirements, and the regulatory environment that shapes every hire.
AGENTS DEPLOYED → | AI SOURCER | AI SCHEDULER | AI INTERVIEWER | AI VERIFIER |
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That depth of specialization was what set Take2 apart. But for Battinus, it wasn’t just the technology — it was what happened when DCA needed something the platform didn’t yet do. The answer was always yes. That willingness to build alongside a partner who understood their business was, he said, as important as the agents themselves.
See why healthcare's leading talent acquisition teams recruit with Take2. Book a free demo →
DCA integrated Take2 directly with their ATS — a decision that enabled richer analytics, tighter workflow alignment, and a faster path to scale. DCA also deployed Take2's AI sourcing agent, which mines their existing candidate database before sourcing from external job boards — automatically re-engaging candidates already in the CRM and reducing dependence on paid channels like Indeed. The deployment started with a trial of 8 open positions in a single region. Within three weeks, it had expanded to 235 openings. Today, Take2 AI handles phone-based AI screening across more than 600 requisitions at any given time, conducting 2,000–3,000 candidate interviews every month.
The Results
"We were able to identify a massive time and cost savings. We've been able to produce more interviews at a higher quality than we would have been able to with 3x the headcount." — Jeff Battinus, Head of Talent Acquisition, Dental Care Alliance
The efficiency gains translated directly to cost-per-hire — with one team member now doing the equivalent work of three FTEs. Indeed campaign spend has been cut in half year-over-year, too — a direct result of Take2’s AI sourcer, which mines DCA’s existing candidate database before recruiters reach out to job boards. Candidates already in the CRM get re-engaged and screened automatically, reducing the need to pay for new applicant pipeline. And candidate satisfaction has held at 4.8 out of 5 stars.
"No decisions are made without a human touch. AI is the hands, not the heart and the head. This is just a virtual Iron Man suit for my recruiters." — Jeff Battinus, Head of Talent Acquisition, Dental Care Alliance
KPI | BEFORE | AFTER |
|---|---|---|
Interviews outside business hours | 1-2% | 80% |
Median app-to-screen time | 3 days | 30 mins |
Indeed sourcing spend | Private | 50% reduction YoY |
Candidate experience rating | Not measured | 4.8 / 5 stars |
"We can now interview 24 hours a day, 7 days a week. And my recruiters don't have to have redundant conversations." — Jeff Battinus, Head of Talent Acquisition, Dental Care Alliance
Why It Matters
For DCA, the efficiency gains aren't just a cost story — they're a care story.
Recruiters now spend their time on the work that requires human judgment: building relationships, advising hiring managers, evaluating candidates who’ve already been screened. Take2 handles the rest — including the 80% of interviews that happen outside business hours, when clinical staff are available on their own schedule, not a recruiter’s.
The result is a TA team that's genuinely operating at the top of its license. And as Battinus put it: "We're hiring people faster. Speed equals quality — and that means patients get in the door faster."
See how Take2's AI agents can transform your recruiting operation. Book a 30-minute call. We'll walk through projected impact based on your role types, requisition volume, and recruiter capacity.